Return and Replacement Policy

Last updated: December 22nd, 2025

Our goal is to deliver high quality products that represent the Everyday Ascend mission and mindset. If something goes wrong, this policy explains how returns and replacements work.

Even though there is legal language below, if there is an issue, please contact us and we will do everything we can to make it right. Policies keep things organized, but people make things fair.

All Sales Are Final

(Non Klarna purchases)

Since every item is made to order, we do not offer returns, exchanges, or refunds for:

Wrong size ordered
Wrong color, style, or design selected
Changing your mind after purchasing
Delivery delays caused by carriers or weather
Minor color variations between digital mockups and printed results

Please review size charts carefully before placing your order.

Damaged, Defective, or Incorrect Orders

If your item arrives damaged, misprinted, or incorrect, we will replace it at no cost.

Issues must be reported within 7 days of delivery.

To approve a replacement, please include:

Your order number
A brief description of the issue
Clear photos of:
- The problem area
- The full product
- The shipping label

Send all replacement requests to:
support@everydayascend.com

Tracking, Lost, or Stolen Packages

We are not responsible for packages that are:

Marked delivered but not received
Lost due to an incorrect address provided at checkout
Delayed due to postal or carrier issues

When possible, we will assist you in filing a claim with the carrier.

Cancellations

Orders may only be canceled before production begins. Once an order has been sent to production, it cannot be changed or canceled.

Future Size and Fit Guarantee

We may introduce an Ascend Protection add-on in the future that allows size exchange support. When available, details will be added to this page.

Klarna Purchases Return Policy

This section applies only to orders paid using Klarna.

For Klarna purchases, customers receive additional return rights:

Eligible products may be returned within 14 days of delivery for a full refund
Items must be unopened and unused for sanitary reasons
Klarna purchases are not eligible for exchanges, store credit, or partial refunds
Refunds are sent only to the original Klarna payment method
No restocking fees apply
Refunds are processed within 14 business days after the returned item is received and inspected
Klarna cannot be used to purchase gift cards

Free Return Postage for Klarna Orders

Approved Klarna returns include free return shipping.

To begin a return for a Klarna order, email:
support@everydayascend.com

Include:

Your order number
The item you want to return
The reason for the return

We will provide a prepaid return label and instructions.

Return Address for Klarna Purchases

This is our registered business address used for legal and administrative purposes.
Your specific return may need to be shipped back to a fulfillment partner, so please do not mail anything back without approval.

Everyday Ascend LLC
1133 E Maple Rd Suite 203, Troy, MI 48083
USA