Help Center
Last updated: December 3rd, 2025
Welcome to the Everyday Ascend Help Center. We are here to support you and make sure your experience is smooth from checkout to delivery. Below you will find answers to common questions and the best ways to reach us.
Order Questions
If you have a question about an order, tracking, delivery status, or a shipping address issue, please email:
Include the following information so we can respond quickly:
-
Full name
-
Email address used at checkout
-
Telephone number
-
Order number
-
A short description of what you need help with
A member of our shipping support team will respond within twenty four hours.
Product Questions
If you have questions about sizing, materials, care instructions, or upcoming releases, check the product page first since most details are listed there. If you still need help, email:
Damaged, Misprinted, or Incorrect Items
If your order arrives damaged, misprinted, or different from what you purchased, contact us immediately at:
Please include clear photos of:
-
The issue
-
The full product
-
The shipping label
Replacement requests must be submitted within seven days of delivery.
Community and Ambassador Support
For ambassador inquiries, collaborations, community projects, or content opportunities, email:
Normal Response Times
-
Support replies are typically sent during standard business hours.
-
Shipping support responses are guaranteed within twenty four hours.
Thank you for supporting Everyday Ascend. You are part of a community built on effort, growth, and rising one percent better every single day.